Last updated on March 19th, 2024
This Privacy Policy (“Policy”) applies to your use of the Frutta website (frutta.com), mobile
applications, and any other services provided by Frutta (collectively, “Frutta” or “Website”). This Policy
does not cover any third-party websites linked to our services or any external relationships with the
businesses listed on Frutta.
The terms “we,” “our,” and “us” refer to Frutta, a food tech company aggregating food, snacks,
and beverages from various kitchens across India. The terms “you,” “your,” and “User” refer to you, a
user of Frutta’s services. “Personal Information” refers to data that personally identifies you, such as your
name, phone number, email address, and any other details that can be linked to your identity. This Policy
outlines our practices in relation to the collection and use of your Personal Information to ensure a safe
and seamless experience.
We collect and store your Personal Information to provide and enhance the services offered by Frutta.
This includes using your information to facilitate food and beverage orders, notify you about special
offers and updates, improve customer experiences, troubleshoot issues, and prevent fraud.
If you choose not to provide certain information, it may limit your ability to fully use Frutta’s services.
Rest assured, we only collect Personal Information necessary for the purposes outlined. Should we use
your information for any purpose other than those specified, we will request your consent.
When creating an account with Frutta, we collect Personal Information such as your name, email address,
and mobile number. We may also collect sensitive data like payment details, which are necessary for
processing orders. Your information is used to send order updates, promotional emails (with your
consent), and SMS notifications. You can opt out of receiving promotional content by following the
unsubscribe instructions in any email or SMS you receive.
Your Personal Information will remain private and will not be sold to third parties. However, you have the
option to erase your data by contacting Frutta, and we will delete your information from our servers.
Frutta stores information related to customers who make payments through our platform, including their
address, payment details, and contact information. This data is only shared with partner kitchens and
vendors when necessary for fulfilling orders. Frutta is not responsible for how these third parties handle
your information.
Frutta uses cookies to improve your experience by identifying your browser and personalizing content.
These cookies may be session-based (which expire after you close your browser) or persistent (which
remain until deleted). Third-party tools may also use cookies to track your interactions with Frutta. You
can manage cookies through your browser settings, though some areas of the website may not function
properly without them.
1. Account Security
We take the security of your account very seriously. To protect your information, we implement various
measures, including:
Two-Factor Authentication (2FA): We encourage users to enable two-factor authentication for an added
layer of security. This helps ensure that even if your password is compromised, your account remains
secure.
2. Usage of Account Information
The information we collect through your account is used to enhance your experience and provide you
with personalized services. Specifically, we may use your account information for:
Service Improvement: To analyze usage patterns and improve our services based on user feedback and
behavior.
Communication: To send you updates, notifications, and important information regarding your account
and our services.
3. User Responsibilities
As a user, you play a critical role in maintaining the security of your account. We recommend:
Regular Monitoring: Regularly check your account for any unauthorized activity and report it to us
immediately.
Logout Procedures: Always log out of your account when using shared or public devices to prevent
unauthorized access.
Keep Information Updated: Ensure that your account information, including your email address and
contact details, is up to date.
Frutta does not sell or share your Personal Information with third parties, except when required for
regulatory or legal purposes, such as with financial institutions or government agencies. If Frutta
undergoes a merger, acquisition, or sale, your Personal Information may be transferred as part of the
transaction, but any new owner will continue to protect it under this Policy.
As a registered user, you can update or delete your Personal Information through your account settings on
the website. If you have questions regarding the security of your account, you can contact us at
enquiry@frutta.in
Frutta may use your Personal Information to enforce compliance with our terms and conditions,
investigate violations, or comply with legal requirements
We may update this Policy at any time without notice. We recommend that you review it periodically to
stay informed about any changes. Continued use of Frutta following updates to this Policy signifies your
acceptance of the revised terms.
For any questions, concerns, or complaints regarding your Personal Information or this Privacy Policy,
please contact our Grievance Officer at the coordinates provided on our website.
Mr. Kaveyan
Frutta Services Private Limited
Address: No. 5, Gordon Woodrofe Nagar, 4th Main Road, Keelakattalai, Tambaram, Chennai – 600117
| Owner Id | OiQVhrU6iqt2oi |
| Owner Name | FRUTTA SERVICES PRIVATE LIMITED |
| IP Address | 10.26.169.68 |
| Date Of Acceptance | 2024-08-28 16:10:22 IST |
| Signatory Name | KALAIVANAN KAVEYAN |
| Contact Number | +919952001455 |
| techuser@frutta.in |